Bijilive Privacy Policy – How Your Information Is Stored and Protected

1 Introduction and scope

Bijilive takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect when you use the bijilive.vu platform, why we collect it, how we store it, and what rights you have over that information.

This Policy applies to all Bijilive services, the mobile version, and all associated platforms. By creating an account or using any Bijilive service, you confirm your agreement to this Policy.

We manage your information in accordance with international data protection laws and the guidelines of our licensing authority.

2 What information we collect

Information provided directly

Information you provide when registering or using bijilive's services:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• Identity document details (for KYC verification)
• Payment-related information (card numbers are not stored)

Automatically collected information

What is automatically collected while you use bijilive:

• IP address and device information
• Browser type and operating system
• Time of site access and time spent on site
• Pages visited and links clicked
• Gaming activity logs and transaction history

3 How your information is used

Bijilive uses your information for the following purposes:

Bijilive never sells your information to advertisers or any third parties under any circumstances.

4 Data retention period

How long Bijilive retains your data depends on the type of information and applicable legal requirements:

• Account information: For the duration your account is active and up to 5 years after closure.
• Transaction records: Up to 7 years as required by law.
• KYC documents: 5 years after account closure.
• Gaming logs: Up to 3 years.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 2 years.

Your information is securely deleted once the retention period expires or upon your request.

5 Sharing information with third parties

Bijilive may share your information with third parties in certain circumstances. This is always done on a need-to-know, controlled basis:

Service providers

With trusted partners for payment processing, identity verification, and IT infrastructure management. These providers process data solely in accordance with bijilive's instructions.

Legal authorities

Certain information may be shared with legal authorities when required by court order, regulatory request, or money laundering investigation.

Never shared

• To advertising companies or marketing agencies
• To data brokers or information resellers
• To any unrelated third parties

6 Cookies & tracking technologies

Bijilive uses cookies and similar technologies to improve platform performance and personalize your experience.

Cookie type

• Essential cookies: For maintaining login sessions and security purposes. The site cannot function without these.
• Functional cookies: To remember your preferences (language, theme).
• Analytics cookies: For collecting anonymous site usage statistics.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect certain site features.

7 Your data rights

Bijilive is committed to giving you full control over your personal information. You have the following rights:

To exercise these rights, [email protected]-. We typically respond within 30 business days.

8 Protection of children and minors

Bijilive strictly prohibits providing services to anyone under 18. We never knowingly collect or store information from minors.

Age verification is carried out at the point of registration. If we receive evidence that a minor has created an account, that account will be closed immediately and all associated data will be securely deleted.

9 Data security measures

Bijilive has implemented industry-leading technical and organizational measures to protect your information:

Technical security

• 256-bit SSL/TLS encryption – applied to all data transfers
• AES-256 Encryption – at the database level
• Two-factor authentication (2FA) for account access
• Firewall and intrusion detection systems
• Regular security penetration testing
• Data backup and disaster recovery planning

Organizational Security

• Only authorized personnel may access personal information
• Regular data protection training for all staff
• Third-party security audits
• Appointment of a Data Protection Officer

Please keep in mind that no online transmission can be guaranteed 100% secure. Always use a strong password and never share it with anyone.

10 Right to modify this policy

Bijilive reserves the right to update this Privacy Policy at any time. When changes are made:

• Registered users will be notified by email at least 30 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of bijilive after any changes constitutes your acceptance of the updated policy.

For significant changes, you may be asked to re-confirm your consent at the time of login.

11 Contact and complaints

For any privacy-related questions, requests, or complaints, please contact bijilive's data protection team:

• Email: [email protected]
• Live chat: Directly through the bijilive.vu website
• Response time: Typically 3–5 business days

If you are not satisfied with our response, you may escalate your concerns to the relevant authorities.